2.1 Information We Collect
Personal Information:
- Full name, email address, phone number
- Business name, type, and GST registration number
- PAN, Aadhaar, or other government identifiers (only where legally required)
- Billing and payment information
Usage and Technical Data:
- IP address, device information, browser type
- Pages visited, time spent, interaction data, referral source
2.2 How We Use Your Information
- Providing and managing GST and tax compliance services
- Processing payments and maintaining billing records
- Communicating service updates, deadlines, and notifications
- Sending promotional communications - only with your explicit consent
- Complying with legal obligations under Indian law
- Preventing fraud and unauthorized access
We do not use your data for automated profiling or decisions without human review.
2.3 How We Protect Your Information
- SSL/TLS encryption for all data transmission
- Access controls limiting data handling to authorized personnel only
- Regular security audits and vulnerability assessments
- Secure cloud infrastructure with data backup protocols
No method of internet transmission is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by applicable law.
2.4 Sharing Your Information
We do not sell, rent, or trade your personal information. Data may be shared only with:
- Trusted service providers (payment processors, cloud hosts) bound by confidentiality agreements
- Government authorities when legally required (GST portal, Income Tax Department)
- Acquirers in a merger or business transfer - with prior notice to you
- Any other party only with your explicit consent
2.5 Data Retention
We retain personal data only as long as necessary for service delivery or as required by Indian law (GST, income tax, and company law record-keeping obligations). Data no longer required is securely deleted or anonymized.
2.6 Your Data Protection Rights
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion subject to legal retention requirements
- Restriction: Limit how we process your data in certain situations
- Objection: Object to processing for marketing purposes
- Portability: Request your data in a structured, machine-readable format
To exercise any right, contact us at support@gstpartner.com. We will respond within 30 days.
2.7 DPDP Act 2023 Compliance
GST Partner is committed to compliance with India's Digital Personal Data Protection Act, 2023 (DPDP Act). As the Act's provisions come into force, we will update our practices accordingly. You have the right to nominate a representative for data-related decisions in the event of your incapacity, as provided under the Act.
2.8 Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a minor has submitted data, contact us immediately at support@gstpartner.com.
2.9 Grievance Officer
In accordance with the Information Technology Act, 2000 and applicable rules, you may raise data grievances with our designated officer:
GST Partner - A Brand of Aswam Corporation Pvt Ltd
Address: GN Block, 34/1, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Email: support@gstpartner.com
Website: www.gstpartner.com
Response Time: Within 30 business days